Last Updated: February 16, 2026
1. Introduction
Adele Challis of Fluid Body is a certified instructor of the MELT Method®. We are committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you:
- Visit our website
- Register for classes
- Complete intake or health forms
- Make payments
- Contact us
By using our services, you consent to the practices described below.
2. Information We Collect
A. Personal Information
When you register for classes, we may collect:
- Full name
- Email address
- Phone number
- Mailing address (if required)
- Emergency contact information
B. Health Information (If Applicable)
If you complete a health questionnaire or waiver, we may collect:
- Injury history
- Medical conditions
- Physical limitations
- Other relevant wellness information
This information is collected solely to ensure safe participation in classes.
C. Payment Information
We use PayPal to process payments for classes.
- We do not store or process your credit card details.
- Payment information is collected and processed directly by PayPal.
- We may receive transaction details such as your name, email, and payment status.
PayPal’s privacy practices are governed by their own Privacy Policy.
D. Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of access
We may use cookies to improve website functionality.
3. How We Use Your Information
We use your information to:
- Register you for classes
- Communicate class details or schedule changes
- Process payments
- Maintain attendance records
- Ensure participant safety
- Respond to inquiries
- Comply with legal obligations
We only collect information necessary for these purposes.
4. Consent
By registering for classes or providing your information, you consent to its collection and use as outlined in this policy.
You may withdraw your consent at any time, subject to legal or contractual obligations. Withdrawal of consent may limit your ability to participate in classes.
5. Disclosure of Information
We may disclose your information:
- To PayPal for payment processing
- To website hosting providers
- If required by law
We do not sell, rent, or trade your personal information.
6. Storage and Safeguards
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
Health information (if collected) is stored securely and accessed only when necessary.
7. Data Retention
We retain personal information only as long as necessary to:
- Maintain class records
- Comply with tax and accounting laws
- Address liability considerations
Information is securely destroyed when no longer required.
8. Cross-Border Data Processing
Some third-party providers (including PayPal or website platforms) may store or process information outside of Canada. In such cases, information may be subject to foreign laws.
9. Your Rights
Under Canadian privacy law, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Withdraw consent
- File a complaint with the Office of the Privacy Commissioner of Canada
To exercise these rights, contact us at the details below.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.
12. Contact Information
If you have questions about this Privacy Policy or wish to access your personal information, please contact:
Adele Challis / Fluid Body
Edmonton, AB
adele@fluidbody.ca
780-217-0064